Analytics Guide

Analytics Section

Analytics are graphs, pie charts and other types visualizations of the data after it has been filtered and analyzed.  These analytics are commonly associated with business process improvement initiatives but they can also be used to check and see if automations have been helping or not.   

- Analytics Navigation Logo

• Analytics

1. Analytics - Applications

- Applications

An overview of the applications and the frequencies that are opened by the selected user. Allows you to filter the applications base on the event counts, hours spent and average cost spent.

- Websites

An overview of the webpages and the frequencies that are opened by the selected user. Allows you to filter the websites base on the event counts, hours spent and average cost spent.

- Users

An overview of the applications usage by the users.  If there are applications that your organization is spending resources on but they are not being utilized then this screen will show that.  

- Connections

An overview of the applications that are switched in between by the user.  This is important for understanding your organization's workflows and may help with standardization.  

- Switches

An overview of users most switched applications connections.

 

2. Analytics - Users

- Effectiveness

An overview of per user cost effectiveness based on their activities done.

- Average

An overview of per user average number of daily events, based on the total number of events divided by the event days.

- Work time

An overview of per user’s amount of time spent working.

- Idle Time

An overview of per user’s amount of time not doing any activities while their workstation is on.

3. Analytics - Tasks

- Departments

An overview of processes done by each individual department.

- Inter-Departments Flow

An overview of the flow of work between departments.

- Categorized

An overview of similar repeated processes done by users base on the category is being assigned to each process.  The size of the circle determines the amount of times the particular user had done the workflows in the particular category.  

- Repetitions

An overview of different tasks being done repetitively by different users.

- Rework

An overview of the tasks that required rework after they were "completed".

- Gantt Diagram

An overview of tasks done on a timeline chart.  This is a type of time and motion study.

3. Analytics - Resources

- Task Duration

The size of the circle determines the amount of time spent on a certain task by each user.

- Task Cost  

Cost amount of each task to be done by each user.  This is based on the salary input under the Users tab.   

- Task Category Duration

Amount of time spent by each user for each individual user.

 

- Task Category Cost

Estimated cost for each process category done by individual user.  Circle size is dependent on cost per category. 

 

- Process Duration

The size of the circle determines the amount of time spent on a certain process by each user.  Circle size in dependent of duration.

- Process Cost

Cost amount of each task to be done by each user.  Circle size in dependent on cost.

4. Analytics - Annals

Annals is a long-term record of tasks.  If a user wants to see what automation or their process improvement changes have done to help a task over time, that can be found in the Annals.

- Task Duration

View of hours taken by the tasks done through the months.

- Tasks Cost

View of hours taken by the tasks done through the months.

- Tasks Variations

An overview of the changes in variations of tasks over time.

- Automation Potential

An overview of the changes in the automation potential of tasks over time.

- Process Duration

View of hours taken by the processes done through the months.

Process Cost

View of costs taken by the processes done through the months.

For more information about the Analytics Section of the Dashboard please contact us or visit the other training guides. 

Thank you.

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